Primary Residential Mortgage - San Francisco
bianca ferreira
4/22/2026
I had the best experience working with Mike. I started the loan process with somebody who was not able to help me at all. I then found Mike and his team who went out his way to make home buying possible. He went beyond his effort with the whole process and explained anything I did not understand. If you are looking to buy a home Mike is definitely worth it! I am thankful for the smooth process I experienced. Thanks Mike and Team!!
Bri B.

3/31/2026
5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew, and the rest of the PRMI team inspired me to share this. I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process. Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive. I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.
Josh Davis
3/26/2026
Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.
Mai Nguyen
3/19/2026
I am extremely happy and satisfied with the service provided. The entire process went very smooth from start to finish. What impressed me the most was his responsiveness; he always replied promptly and never kept us waiting, even when he did not have an immediate answer yet. Highly recommended.
David Chen
3/19/2026
Kerry was very patient and took the time to explain the nuances of every document that was sent our way during the home buying process. We appreciated his professionalism and his prompt replies to all our inquiries. Thank you Kerry and looking forward to continuing to work with you!
Denise Cronan
3/12/2026
Once again Michael assisted my clients with the purchase of a duplex as part of a 1031 exchange. He and Andrew were nothing short of incredible putting this complicated transaction together with a relatively short close. I cannot recommend their services enough. Thank you gentlemen!
Trina Brown
2/21/2026
Knowing that my buyers are pre approved by Primary Residential Mortgage, Mike Koran and Andrew Karcher is like seeing them standing on the podium, in the middle receiving the Gold. YES! We win. We will close on time. With all the stresses that go along with selling homes, it’s so calming to know that my buyers loan is secure.Go ahead and remove that loan contingency because our loan IS SET! I can’t say enough great things about Mike & Andrew. THEY ARE THE BEST!Trina Y Brown, Coldwell Banker, 25 years.🏠
Luis Castillo
1/31/2026
We worked with Kerry for 8 months prior to us buying our home in January. He held our hand throughout the entire process and put up with my never ending questions. He is personable, easy to communicate with and always returns your phone calls. He was an integral member of my buying team and I would be happy to work with him again.
Dena Deovlet
12/16/2025
I have worked with Kerry on 2 of my loans. He made our very challenging and unique construction loan go smoothly all the while navigating us with the utmost integrity, professionalism, and patience. Our second loan after the build was complete was to streamline our loan in order to lower our payment and interest rate! I LOVE Kerry and his team and will use him for all our future home loans!
Hannah Joy
12/16/2025
Just wanted to say thank you to Kerry and Andrew for all the efforts on my behalf! I truly appreciate the efficient service, and availability to my questions throughout the process. We've made it through some great challenges (and 4 loans now!) and I appreciate the rewards that come from establishing a good working relationship.
Arya Afighom
10/21/2025
Working with Kerry Ettinger has been an absolute pleasure! From day one, Kerry went above and beyond to make the home-buying process smooth and stress-free. He was incredibly patient, knowledgeable, and always available — literally 24/7 — to answer every question we had (and there were a lot!). What really stood out was how thorough and proactive Kerry was — if he didn’t have an immediate answer, he would research it right away and even connect us with the right people to make sure we had the best information possible. His professionalism, warmth, and dedication truly made all the difference. If you’re looking for someone who genuinely cares, takes the time to guide you through every step, and treats your goals as her own, Kerry is the one you want by your side. I can’t recommend him highly enough!

