Working with Kerry Ettinger has been an absolute pleasure! From day one, Kerry went above and beyond to make the home-buying process smooth and stress-free. He was incredibly patient, knowledgeable, and always available — literally 24/7 — to answer every question we had (and there were a lot!). What really stood out was how thorough and proactive Kerry was — if he didn’t have an immediate answer, he would research it right away and even connect us with the right people to make sure we had the best information possible. His professionalism, warmth, and dedication truly made all the difference. If you’re looking for someone who genuinely cares, takes the time to guide you through every step, and treats your goals as her own, Kerry is the one you want by your side. I can’t recommend him highly enough!

Refinancing is a fairly complex process, and Kerry was unbelievably helpful. He always took great time to carefully explain all of the financial details and timing considerations. He is friendly, extremely knowledgeable, responsive, respectful, just an absolute joy to work with. My re-fi was a result of a divorce so I was particularly grateful to work with such an honest, friendly partner throughout a difficult time in life. Thanks Kerry, I'd recommend you with pleasure to anyone!!

I had the pleasure of working with Mike, who is the preferred lender of some valued clients of mine. From start to finish, the transaction was smooth and efficient. Mike’s communication was outstanding—whether by text, email, or phone, he consistently responded within minutes. As we all know, the lender plays a crucial role in any real estate transaction and can often be the deciding factor in whether a deal closes. Mike’s expertise and responsiveness made all the difference. I would absolutely recommend Mike Koran. Thank you for such a wonderful and successful experience.

Loved working with Mike!

Mike and Andrew were amazing throughout our recent condo purchase. We were first time home buyers and they helped us feel at ease through both the mortgage process and a HELOC loan afterwards to do some renovations. We couldn’t be happier with their service!

We recently used Primary Mortgage Residential to obtain a loan when buying our first property. They also helped us obtain a second loan for renovation work shortly after our purchase closed. This experience was a big deal to us, a big life milestone with many daunting processes and number crunching and stress. Primary Mortgage Residential made us feel SO safe and SO supported the entire time. Michael Koran, Andrew Karcher, and Dane Moler were such a pleasure to work with. All of them were extremely professional and attentive to our needs. They understood that we needed a little more hand holding and education through this process as first time home buyers with no prior experience in this world of loans and escrow and purchasing property. They worked tirelessly to get everything finished on track for us, making the process smooth and easy. They were incredibly responsive to us by email and text at all times. They clearly laid out what documents they needed from us at all times and what we needed to do to stay on track for a quick close. They helped us crunch numbers and ease our anxiety. We went on a 2 week vacation in the middle of this process and despite the time difference they still were such diligent, hard workers getting all of our paperwork in order and providing us with updates around the clock. Michael frequently got on the phone with us and did such a good job explaining parts of the process in a very easy to understand way. Michael and Andrew made us feel like no question was dumb or silly, and they celebrated our achievements. We never went more than a few hours without a thoughtful and helpful response from them whenever we needed anything at all. Overall we had such a great experience working with them and would definitely recommend them to first time homebuyers — you can take a breath and know you are in great hands with these guys, they are trustworthy.

Kerry was very communicative and a pleasure to work with it which is #1 for a real estate agent and my clients. He let us know when things were about to happen and gave all of us the confidence we needed to get the transaction done. Bravo!

Mike is the best: professional, a great communicator and very, very quick to close!

Mike is the best: professional, a great communicator and very, very quick to get my loan closed!

Micheal was excellen! truly made the experience flawless and effortless

The entire team went above and beyond for us! 🙂

Mike was patient, knowledgeable, and made the process as easy as possible. He explained everything clearly and found the best options.

He was always there to answer my questions in detail.

their commitment to professionalism. Communication. Caring folks.

Thaank you for the smooth transaction and all of the communication Dane! Your communication was definitely better than most!