Reviews

custom logoPrimary Residential Mortgage - San FranciscoPrimary Residential Mortgage - San Francisco
5.0 Stars - Based on 381 User Reviews
David P P Avatar
David P P
10/23/2024
Dane worked with me for a very long time getting so many things solved!
Luisa D Avatar
Luisa D
10/21/2024
It was great to work with Dane. He is very responsive and approachable. I love how he helped me understand the benefits and downsides of my options.
Sandra K A Avatar
Sandra K A
10/19/2024
Mike and his team were great to work with, they communicate frequent and guide you through the entire process making sure you understand and comfortable.
Jenny B B Avatar
Jenny B B
10/17/2024
Dane is always on it, prompt and answers any questions we may have. This is our second time working with him, because our first experience was so great. We highly recommend working with Dane!
Jennifer Y D Avatar
Jennifer Y D
10/17/2024
Dane is always on it, prompt and answers any questions we may have. This is our second time working with him, because our first experience was so great. We highly recommend working with Dane!
Matthew B V Avatar
Matthew B V
10/17/2024
Mike Koran and his team make mortgage lending transparent and painless. I recommend him to all my family and friends.
Jewell B Avatar
Jewell B
10/15/2024
Mike, Andrew and Keith were all so awesome throughout the entire process. I am truly grateful I decided to go with PRMI!!!
Heather M Avatar
Heather M
10/15/2024
Thank you, Mike, for your hard work, clear & timely communications, and smooth transaction for the homebuyers!
Raghda A Avatar
Raghda A
10/12/2024
Dane did an outstanding job throughout the entire process, always keeping everyone informed and working diligently to meet every deadline. He worked tirelessly to secure approval for our client under a specialized program that covered her down payment, making her dream of homeownership a reality. His dedication and professionalism were truly impressive. I highly recommend Dane for anyone in need of a reliable and knowledgeable lender.
Kathy A G P Avatar
Kathy A G P
10/08/2024
Clear, consistent communication. Quality and character of service. Ongoing heads up re what is next and timing. Thorough explanations re documents and process. Ease of communication. Answered all questions with focus on our understanding and ease. Previewed next steps. Assessed quickly we were dealing with someone of character, knowledge and caring. Excellent communication, high satisfaction. Email of appreciation sent to both Kerry and Dane Moler.
Tommy D Avatar
Tommy D
10/07/2024
You’re the best🤘
Nicholas K Avatar
Nicholas K
10/06/2024
Dane made everything so easy
Bianca R K B Avatar
Bianca R K B
9/30/2024
The communication was my biggest issue with this transaction. I provided very detailed communication and timelines for the DALP requirements and I was not provided updates unless requesting them multiple times. Multiple deadlines were missed due to lack of urgency, lack of asking for my assistance in obtaining certain items and overall mishandling of the loan. I was not satisfied with how this transaction was processed and I know it was your first DALP loan. I would recommend more detailed communication in the future and very strict adherence to the deadlines.
Rocky F Avatar
Rocky F
9/27/2024
Kerry was great when talking to him on the phone. He always answered or responded quickly and gave me the information I needed at the time. The only issue I had is we did not did find out about a problem with the appraisal until two days before the closing date. I asked about the appraisal almost two weeks prior and I was told it was fine and came in at value. I am not sure if the late notification on the appraisal was due to an internal issue with your company or Kerry not telling me when it was actually discovered. Anyway, we closed late due to the issue.
Farida C Avatar
Farida C
9/27/2024
Michael and Andrew and their team worked tirelessly to help our first time home buyer close on his home on time, getting through countless obstacles. We could not have done it without them. Many thanks.