Reviews

custom logoPrimary Residential Mortgage - San FranciscoPrimary Residential Mortgage - San Francisco
5.0 Stars - Based on 381 User Reviews
Tony Alejandre Avatar
Tony Alejandre
3/26/2026
Mike was exceptional in helping my buyer which had a below 600 credit score and qualify for a FHA Loan.. He delivered on time and made it a smooth experience for all involved.. Go to Mike to get it done.
Josh Davis Avatar
Josh Davis
3/26/2026
Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.
Mai Nguyen Avatar
Mai Nguyen
3/19/2026
I am extremely happy and satisfied with the service provided. The entire process went very smooth from start to finish. What impressed me the most was his responsiveness; he always replied promptly and never kept us waiting, even when he did not have an immediate answer yet. Highly recommended.
David Chen Avatar
David Chen
3/19/2026
Kerry was very patient and took the time to explain the nuances of every document that was sent our way during the home buying process. We appreciated his professionalism and his prompt replies to all our inquiries. Thank you Kerry and looking forward to continuing to work with you!
Denise Cronan Avatar
Denise Cronan
3/12/2026
Once again Michael assisted my clients with the purchase of a duplex as part of a 1031 exchange. He and Andrew were nothing short of incredible putting this complicated transaction together with a relatively short close. I cannot recommend their services enough. Thank you gentlemen!
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Nelson Avatar
Nelson
3/10/2026
Mike and Andrew are the best! We worked with them on a new home loan as well as a refinance, they got us good rates and closed on time. Great communication through the whole process and always able to reach someone when needed. Highly recommend these guys.
DShawna Avatar
DShawna
2/24/2026
The care in compassion that was shown to my client was great. I cannot wait for future enjoyment with Mike and his team.
Trina Brown Avatar
Trina Brown
2/21/2026
Knowing that my buyers are pre approved by Primary Residential Mortgage, Mike Koran and Andrew Karcher is like seeing them standing on the podium, in the middle receiving the Gold. YES! We win. We will close on time. With all the stresses that go along with selling homes, it’s so calming to know that my buyers loan is secure.Go ahead and remove that loan contingency because our loan IS SET! I can’t say enough great things about Mike & Andrew. THEY ARE THE BEST!Trina Y Brown, Coldwell Banker, 25 years.🏠
Luis Castillo Avatar
Luis Castillo
1/31/2026
We worked with Kerry for 8 months prior to us buying our home in January. He held our hand throughout the entire process and put up with my never ending questions. He is personable, easy to communicate with and always returns your phone calls. He was an integral member of my buying team and I would be happy to work with him again.
Dena Deovlet Avatar
Dena Deovlet
12/16/2025
I have worked with Kerry on 2 of my loans. He made our very challenging and unique construction loan go smoothly all the while navigating us with the utmost integrity, professionalism, and patience. Our second loan after the build was complete was to streamline our loan in order to lower our payment and interest rate! I LOVE Kerry and his team and will use him for all our future home loans!
Hannah Joy Avatar
Hannah Joy
12/16/2025
Just wanted to say thank you to Kerry and Andrew for all the efforts on my behalf! I truly appreciate the efficient service, and availability to my questions throughout the process. We've made it through some great challenges (and 4 loans now!) and I appreciate the rewards that come from establishing a good working relationship.
Athena Christodoulatos Avatar
Athena Christodoulatos
12/12/2025
Kerry’s ability to navigate our challenges from the start and engineer the best path forward to us is unmatched! We will never go anywhere else and look forward to having his help in all of our future investments! Thank you Kerry!
Arya Afighom Avatar
Arya Afighom
10/21/2025
Working with Kerry Ettinger has been an absolute pleasure! From day one, Kerry went above and beyond to make the home-buying process smooth and stress-free. He was incredibly patient, knowledgeable, and always available — literally 24/7 — to answer every question we had (and there were a lot!). What really stood out was how thorough and proactive Kerry was — if he didn’t have an immediate answer, he would research it right away and even connect us with the right people to make sure we had the best information possible. His professionalism, warmth, and dedication truly made all the difference. If you’re looking for someone who genuinely cares, takes the time to guide you through every step, and treats your goals as her own, Kerry is the one you want by your side. I can’t recommend him highly enough!
Sam Mackintosh Avatar
Sam Mackintosh
10/14/2025
Refinancing is a fairly complex process, and Kerry was unbelievably helpful. He always took great time to carefully explain all of the financial details and timing considerations. He is friendly, extremely knowledgeable, responsive, respectful, just an absolute joy to work with. My re-fi was a result of a divorce so I was particularly grateful to work with such an honest, friendly partner throughout a difficult time in life. Thanks Kerry, I'd recommend you with pleasure to anyone!!
Caroll Basile Avatar
Caroll Basile
10/13/2025
I had the pleasure of working with Mike, who is the preferred lender of some valued clients of mine. From start to finish, the transaction was smooth and efficient. Mike’s communication was outstanding—whether by text, email, or phone, he consistently responded within minutes. As we all know, the lender plays a crucial role in any real estate transaction and can often be the deciding factor in whether a deal closes. Mike’s expertise and responsiveness made all the difference. I would absolutely recommend Mike Koran. Thank you for such a wonderful and successful experience.